Welcome

I aim to please. I LOVE what I do and take much pride and joy in making my quilts and quilted items. Let me know if you have any questions.

Payments

It is expected that your Paypal or Credit Card payment would be received right away when you are making your purchase (Unless otherwise arranged). If I do not receive your payment within 24 hours of placing the item in the cart, orders will be canceled and relisted. Thank you.

Shipping

I ship using USPS first class mail, unless otherwise stated in each listing. If you have purchased a quilt or an item valued over $50, I ship Priority Mail, and Insured for the full cost of the item being shipped.

International Customers:

I WILL NOT FALSIFY CUSTOMS DECLARATIONS. Please do not ask or expect me to. I will NOT mark an item as a gift on the customs form. Merchandise ordered from me to be shipped internationally is subject to the customs fees in your country. If you are not willing to pay those fees, please do not purchase! For further reading on U.S. Customs Codes, please refer to and read 19 USC ยง 1592 - PENALTIES FOR FRAUD, GROSS NEGLIGENCE, AND NEGLIGENCE:

http://www.gpo.gov/fdsys/pkg/USCODE-2010-title19/pdf/USCODE-2010-title19-chap4-subtitleIII-partV-sec1592.pdf

And Etsy's blog article about it here:
http://www.etsy.com/blog/en/2010/shipping-how-to-custom-forms-duties-and-taxes/

Returns & Exchanges

I don't accept returns, exchanges, or cancellations

But please contact me if you have any problems with your order.

Returns and exchange details

BtaylorQuilts cannot accept returns on any bedding item (i.e., quilts of any kind, and pillow shams), or custom made items.

If you are unhappy with any other item that you've received you may return it (WITHIN 10 BUSINESS DAYS) for a full refund, minus shipping charges. (Ten Business days means you must have the item placed back in the mail to me within ten days and supply a tracking number). A tracking number is required and must be emailed to me for all returns.

Additional

I love custom orders, please convo me with any questions or for references!

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